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Shipping policy : Delivery happens within: 3-5 days
CUSTOMER SUPPORT
Welcome to My Site's customer support! We are here to assist you with any inquiries or concerns you may have. Click here to reach out and connect with our dedicated team. We are committed to providing you with the best assistance possible.
SUPPORT HOURS
Our support team is available to assist you:
MON-FRI: 8am - 9pm IST
SAT-SUN: 9am - 6pm IST
WhatsApp US
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LIVE CHAT
Connect with our support team for immediate assistance:
MON-SUN: 8am - 9pm ET
QUESTIONS & ANSWERS
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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